A tool for responsible gambling

A tool for responsible gambling

Although having such a page on a website does not mean that you are following the principles of responsible gambling, it is already a good sign. Player restriction mechanisms are the most important tool. These are limits on deposit, loss, bet, session length and others.

It is the feature that is considered to be crucial. If a person, for example, can spend no more than $500 per month on gambling, the system will simply prohibit him from losing more than this amount.

Self-exclusion, that is, deleting an account completely, is one of the most important mechanisms. Or staying in isolation for a while to cool down. In some cases, user restriction can be imposed by both the player and the site after certain behavioral reactions.

On the contrary, unscrupulous casinos constantly push vulnerable players to play more. There is no possibility to set limits. In addition, the operator starts nudging the customer by calling, writing and offering bonuses if they lose heavily. Some even go as far as inserting links to websites that offer online lending services. Not only do people lose everything they own, but they also get into debt.

Licensed casinos will never do that. Violating the rules of responsible gambling can lead to license revocation and loss of reputation.

Many casinos make up their own rules to keep players from taking risks.

A tool for responsible gambling

For example, they estimate the amount of time a person spends playing and the amount of money they lose. This is correlated to the average income for the country and action is taken if necessary.

For example, a player from Germany with an average income of €2,000 loses €2,000 every month. We conclude that he is vulnerable. He receives a questionnaire from the operator to determine if he has a gambling problem. In addition, in some jurisdictions, the player must prove his ability to pay. Thus, a player may be asked for a document stating that he can afford to lose that money after reaching a certain amount or activity. This is proof of income. not just by clicking “Yes, I can”, but a photo or scan of the document.

Conversely, an irresponsible custodian may ignore the systematic loss of significant sums and incentivize even greater loss by targeting, mailings, calls, and other methods.